Shipping policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the New Zealand, ensuring that we provide the very highest levels of responsiveness to you at all times.

New Zealand
All listed in-stock products are held in our New Zealand warehouse to ensure faster shipping. Smaller items are sent via courier, while larger or bulky items are delivered through a transport company. This enables us to provide fast and reliable service across an extensive domestic network. Delivery times may vary depending on product availability and whether the delivery address is rural or non-rural.

Same Day or Next Working Day Dispatch
All the orders at Grabstore.co.nz are shipped either the same day or the next working day.

Track Orders: To provide you with the ease of mind, we have selected CourierPost as our shipping partners that will be able to provide you with tracking.

Shipping Issue: If you receive a damaged parcel please contact us or courier company as soon as possible and keep inner and outer packaging as these are parts of investigation.