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Shipping & Handling

At Grabstore.co.nz, our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across New Zealand every day, ensuring the highest levels of responsiveness and customer satisfaction.

New Zealand Shipping

For New Zealand orders, we use Overnight (NZ Post) service for smaller items, while larger or bulky items are shipped via a Transport Company or other courier services. This ensures fast, reliable delivery across their extensive domestic network. Delivery times may vary based on the product's stock status and the delivery address.

Delivery Services

  • Overnight Courier Service:

    • Same Day or Next Working Day Dispatch: All the orders at Grabstore.co.nz are shipped either the same day or the next working day.
    • Delivery Time: For smaller items, we use overnight service, which means you will receive your order within 1-2 working days for non-rural addresses.

  • Bigger/Bulky/Larger Items:

    • Delivery Time: The normal delivery timeframe is 2-4 working days, depending on the area.

Additional Information

  • Rural Delivery: May take an additional days for delivery.
  • Dangerous Goods: Items such as fragrances and aerosols may require an additional day for delivery due to their nature.

At Grabstore.co.nz, we aim to make your shopping experience as smooth and efficient as possible, ensuring timely delivery of your orders right to your doorstep.

Track Orders: To provide you with the ease of mind, we have selected CourierPost/Castle Parcel/Post haste. as our shipping partners that will be able to provide you with tracking.

Shipping Issue: If you receive a damaged parcel please contact us or courier company as soon as possible and keep inner and outer packaging as these are parts of investigation.